SpeakPro Academy

Privacy Policy

This page explains what we collect, why we collect it, how we protect it, and the choices you have. It is written to be clear, practical, and easy to navigate.

Last updated: 2026-03-23
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1. Scope

This policy describes how SpeakPro Academy (“we,” “us”) handles information when you use our website and services. It applies to visitors, prospective learners, and active learners. If a particular service includes a supplemental privacy notice, that notice applies in addition to this policy.

Summary: We collect only what we need to run the service, we do not sell personal information, and we provide clear ways to contact us for privacy requests.

2. Data we collect

We collect contact information you provide (e.g., name, email, phone), course interactions, payment intent metadata (no card numbers on our servers), and technical logs (IP, device, browser).

Information you provide

  • Name and contact details (email, phone)
  • Messages you send to support
  • Preferences (e.g., cohort timing)

Information we observe

  • Usage: pages viewed, course interactions
  • Device data: browser type, OS, screen size
  • Security logs: IP address, request timestamps

Payment note: We do not store full payment card numbers on our servers. Payment processing is handled by payment providers; we may store non-sensitive metadata such as billing status and transaction identifiers to support fulfillment and accounting.

3. How we use data

  • Provide and improve courses and support.
  • Communicate about cohorts, updates, and security.
  • Comply with legal obligations and prevent abuse.

Legal bases (where applicable)

Contract: to deliver requested services (e.g., course access, support).

Legitimate interests: to secure our systems, prevent fraud, and improve product quality.

Consent: when required for certain communications or optional features.

Legal obligations: tax, accounting, and compliance requirements.

4. Sharing

We share data with service providers under contract (e.g., email delivery). We do not sell personal information.

Category

Purpose

Typical data

Email delivery

Service provider

Send transactional and support communications

Name, email, message content

Payments

Payment provider

Process transactions and invoices

Transaction IDs, status, billing metadata (no card numbers stored by us)

Infrastructure

Hosting/monitoring

Reliable delivery and security monitoring

IP address, request logs, uptime metrics

We may disclose information if required by law or to protect the rights, safety, and security of learners, the public, and SpeakPro Academy.

5. Your rights

Depending on your region, you may request access, correction, deletion, portability, and objection. Contact us to exercise rights.

Common requests

  • Access a copy of your data
  • Correct inaccuracies
  • Delete data (where allowed)
  • Export data (portability)

How we verify

To protect you from unauthorized requests, we may verify your identity using reasonable measures (e.g., confirmation from your email address or information associated with your account).

6. Security

We use encryption in transit, least-privilege access, and regular audits. No external images or trackers are used.

Security practices

Transport security

TLS encryption for data in transit.

Access controls

Least privilege and audit trails for admin access.

Operational monitoring

Abuse prevention and reliability metrics.

Data minimization

We avoid collecting unnecessary personal data.

No method of transmission or storage is 100% secure. If you believe your interaction with us is no longer secure, please contact us immediately.

7. Contact

For privacy requests, email [email protected] or call +1 (415) 915-2047.

Response times: We typically respond to privacy requests within 10 business days. Complex requests may take longer depending on legal and operational requirements.